Dear Candidate,
Greetings from Magna Infotech!!!!
Openings for Technical Support Engineer(Voice)
Role: Technical Support Engineer
Location: Bangalore
Exp: Freshers/Experienced
Skills & Eligibility Criteria:-
Graduate(from any educational stream).
Excellent communication skills in English
Job Description Technical Support Executive (Voice)
Providing excellent customer service support to customers during every single interaction
Resolving technical issues (hardware and software) from incoming internal or external businesses and end user's contacts for HP product
(Laptops,Desktops,Printer etc)
Assisting end users to avoid or reduce problem occurrences
Taking client system on remote and resolving the issue
Escalation and reproduction of technical issues for the development team
Troubleshooting Hardware / Networking/OS related queries of our global
customers Over Phone which involves working in different time zones
Should be well-informed about Computer and its Hardware
Should be customer-service oriented.
Neutral accent in communication.
Rotational shift
Should be willing to work in Voice Based process.
Cab Facility :Two way
CTC:18500-22000
If interested share the updated resume to mentioned mail ID.
"References are much appreciated"
Thanks & Regards,
Saranya J
Consultant
8030486850¦ Landline
+91-9986523671 | Mobile
Magna Infotech
S.R. Infotech Complex, No. 5/4-2, Thavarekere Road,
Kormangala Bangalore - 560 029, Karnataka, India
www.magna.in ¦